Returns & Exchanges

At Sorry State Records, we want you to be completely satisfied with your purchase. If your item is defective or doesn't meet your expectations, you may return it within 30 days of delivery for a refund or exchange.

1

Contact Support

Send an email to our support team with your order number and a brief explanation of the issue to initiate your return request.

2

Prepare Your Package

Securely pack the item in its original mailer, ensuring all vinyl records are protected from potential corner dings or warping during transit.

3

Ship the Item

Affix the provided return label to your package and drop it off at any authorized postal carrier location.

4

Receive Refund or Exchange

Once our team inspects the returned item, we will process your refund to the original payment method or ship out your replacement immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing